Privacy Policy

Jekora Ventures Limited ("Jekora Ventures", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect information about you in the following ways:

Information You Provide to Us

We collect information you voluntarily provide when you fill out our contact form, register for our waste collection services, or communicate with us directly. This may include your name, email address, phone number, physical address, and the nature of your service inquiry.

Information Collected Automatically

When you visit our website, certain information may be collected automatically by your browser, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is used solely to understand how our website is used and to improve your experience.

2. How We Use Your Information

We use the information we collect to:

• Process and respond to service inquiries and registration requests
• Provide, operate, and maintain our waste management services
• Communicate with you about your account, service updates, and important notices
• Improve our website, services, and customer experience
• Comply with applicable laws and regulations in Ghana
• Protect against fraudulent or unlawful activity

We do not sell, trade, or otherwise transfer your personal information to outside parties for marketing purposes.

3. Disclosure of Your Information

We may share your information in the following limited circumstances:

• Service providers: Third-party vendors who assist in operating our website or delivering our services, bound by confidentiality obligations.
• Legal requirements: Where required by law, regulation, or court order, or to protect the rights and safety of Jekora Ventures, our clients, or the public.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

4. Third-Party Services

Our website uses Formspree to process contact and registration form submissions. Submissions made through our forms are subject to Formspree's Privacy Policy in addition to our own. We encourage you to review their policy before submitting personal information.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, to provide our services, and to comply with our legal obligations. Service registration information is retained for the duration of your service agreement and for a reasonable period thereafter for administrative purposes.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

8. Children's Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: